What is a Chatbot and what is its purpose in a company?

<span data-sheets-value="{"1":2,"2":"A chatbot is a computer program designed to interact with humans through text-based conversations. The main purpose of a chatbot is to assist humans in automating quick and relevant responses to users, similar to conversing with a human, even though it is actually an artificial entity. Chatbots can be used to answer questions, provide information, perform simple tasks, and address common issues."}" data-sheets-userformat="{"2":829,"3":{"1":0},"5":{"1":[{"1":2,"2":0,"5":{"1":2,"2":0}},{"1":0,"2":0,"3":3},{"1":1,"2":0,"4":1}]},"6":{"1":[{"1":2,"2":0,"5":{"1":2,"2":0}},{"1":0,"2":0,"3":3},{"1":1,"2":0,"4":1}]},"7":{"1":[{"1":2,"2":0,"5":{"1":2,"2":0}},{"1":0,"2":0,"3":3},{"1":1,"2":0,"4":1}]},"8":{"1":[{"1":2,"2":0,"5":{"1":2,"2":0}},{"1":0,"2":0,"3":3},{"1":1,"2":0,"4":1}]},"11":4,"12":0}">A chatbot is a computer program designed to interact with humans through text-based conversations. The main purpose of a chatbot is to assist humans in automating quick and relevant responses to users, similar to conversing with a human, even though it is actually an artificial entity. Chatbots can be used to answer questions, provide information, perform simple tasks, and address common issues.

<span data-sheets-value="{"1":2,"2":"Roo Chat is an innovative chatbot product from Egeroo that is not an ordinary chatbot, but an AI Smart-Bot that can revolutionize your customer experience and employee experience."}" data-sheets-userformat="{"2":829,"3":{"1":0},"5":{"1":[{"1":2,"2":0,"5":{"1":2,"2":0}},{"1":0,"2":0,"3":3},{"1":1,"2":0,"4":1}]},"6":{"1":[{"1":2,"2":0,"5":{"1":2,"2":0}},{"1":0,"2":0,"3":3},{"1":1,"2":0,"4":1}]},"7":{"1":[{"1":2,"2":0,"5":{"1":2,"2":0}},{"1":0,"2":0,"3":3},{"1":1,"2":0,"4":1}]},"8":{"1":[{"1":2,"2":0,"5":{"1":2,"2":0}},{"1":0,"2":0,"3":3},{"1":1,"2":0,"4":1}]},"11":4,"12":0}">Roo Chat is an innovative chatbot product from Egeroo that is not an ordinary chatbot, but an AI Smart-Bot that can revolutionize your customer experience and employee experience.

What makes the Roo Chat different from other chatbots on the market?

<span data-sheets-value="{"1":2,"2":"First, Roo Chat uses a different approach in understanding the questions that users submit to the chatbot. Roo Chat applies Sentence Pattern Analysis instead of using Keyword-based Processing. Sentence Pattern Analysis provides an advantage in the ease and speed of training chatbots without the need to involve IT teams or experts in the field of AI.\n\nSecond, Roo Chat applies the concept of True Hybrid Operation between Silent Agent and AI, which maintains the user experience of users when the AI needs assistance from Silent Agent in answering questions from users. With True Hybrid Operation, the transition from Roo Chat to the Silent Agent, or vice versa, is very smooth, ensuring it does not interfere with the conversation between the user and the chatbot."}" data-sheets-userformat="{"2":829,"3":{"1":0},"5":{"1":[{"1":2,"2":0,"5":{"1":2,"2":0}},{"1":0,"2":0,"3":3},{"1":1,"2":0,"4":1}]},"6":{"1":[{"1":2,"2":0,"5":{"1":2,"2":0}},{"1":0,"2":0,"3":3},{"1":1,"2":0,"4":1}]},"7":{"1":[{"1":2,"2":0,"5":{"1":2,"2":0}},{"1":0,"2":0,"3":3},{"1":1,"2":0,"4":1}]},"8":{"1":[{"1":2,"2":0,"5":{"1":2,"2":0}},{"1":0,"2":0,"3":3},{"1":1,"2":0,"4":1}]},"11":4,"12":0}" data-sheets-textstyleruns="{"1":0}{"1":124,"2":{"5":1,"6":1}}{"1":149}{"1":393,"2":{"5":1,"6":1}}{"1":414}">First, Roo Chat uses a different approach in understanding the questions that users submit to the chatbot. Roo Chat applies Sentence Pattern Analysis instead of using Keyword-based Processing. Sentence Pattern Analysis provides an advantage in the ease and speed of training chatbots without the need to involve IT teams or experts in the field of AI. Second, Roo Chat applies the concept of True Hybrid Operation between Silent Agent and AI, which maintains the user experience of users when the AI needs assistance from Silent Agent in answering questions from users. With True Hybrid Operation, the transition from Roo Chat to the Silent Agent, or vice versa, is very smooth, ensuring it does not interfere with the conversation between the user and the chatbot.

Can Roo Chat be installed on-premise or is it cloud-based only?

<span data-sheets-value="{"1":2,"2":"Roo Chat can be installed on a public cloud, private cloud, or on-premises. However, to optimize its operation, we recommend implementing it with a Hybrid Cloud scheme if the client chooses on-premises, so that the support we provide can be optimal."}" data-sheets-userformat="{"2":829,"3":{"1":0},"5":{"1":[{"1":2,"2":0,"5":{"1":2,"2":0}},{"1":0,"2":0,"3":3},{"1":1,"2":0,"4":1}]},"6":{"1":[{"1":2,"2":0,"5":{"1":2,"2":0}},{"1":0,"2":0,"3":3},{"1":1,"2":0,"4":1}]},"7":{"1":[{"1":2,"2":0,"5":{"1":2,"2":0}},{"1":0,"2":0,"3":3},{"1":1,"2":0,"4":1}]},"8":{"1":[{"1":2,"2":0,"5":{"1":2,"2":0}},{"1":0,"2":0,"3":3},{"1":1,"2":0,"4":1}]},"11":4,"12":0}">Roo Chat can be installed on a public cloud, private cloud, or on-premises. However, to optimize its operation, we recommend implementing it with a Hybrid Cloud scheme if the client chooses on-premises, so that the support we provide can be optimal.

What are the licensing and cost schemes that can be applied for the initial implementation of Roo Chat?

<span data-sheets-value="{"1":2,"2":"There are two main cost components for the initial implementation of Roo Chat: the subscription fee for the chatbot itself and the implementation fee. The implementation fee will be charged upfront, while the chatbot subscription will be charged annually. The implementation fee will be influenced by the scope and complexity of the implementation itself, whereas the chatbot subscription depends on the chatbot's usage volume, determined by the number of conversations entering the system or the average number of active users interacting with the chatbot every month."}" data-sheets-userformat="{"2":829,"3":{"1":0},"5":{"1":[{"1":2,"2":0,"5":{"1":2,"2":0}},{"1":0,"2":0,"3":3},{"1":1,"2":0,"4":1}]},"6":{"1":[{"1":2,"2":0,"5":{"1":2,"2":0}},{"1":0,"2":0,"3":3},{"1":1,"2":0,"4":1}]},"7":{"1":[{"1":2,"2":0,"5":{"1":2,"2":0}},{"1":0,"2":0,"3":3},{"1":1,"2":0,"4":1}]},"8":{"1":[{"1":2,"2":0,"5":{"1":2,"2":0}},{"1":0,"2":0,"3":3},{"1":1,"2":0,"4":1}]},"11":4,"12":0}">There are two main cost components for the initial implementation of Roo Chat: the subscription fee for the chatbot itself and the implementation fee. The implementation fee will be charged upfront, while the chatbot subscription will be charged annually. The implementation fee will be influenced by the scope and complexity of the implementation itself, whereas the chatbot subscription depends on the chatbot's usage volume, determined by the number of conversations entering the system or the average number of active users interacting with the chatbot every month.

Can Roo Chat be integrated with other channels or applications?

<span data-sheets-value="{"1":2,"2":"Yes, Roo Chat can be integrated with popular instant messaging platforms in Indonesia, such as: WhatsApp Business API, Line, Facebook Messenger, and Telegram. In addition to instant messaging, Roo Chat can also be integrated with a website and mobile applications."}" data-sheets-userformat="{"2":829,"3":{"1":0},"5":{"1":[{"1":2,"2":0,"5":{"1":2,"2":0}},{"1":0,"2":0,"3":3},{"1":1,"2":0,"4":1}]},"6":{"1":[{"1":2,"2":0,"5":{"1":2,"2":0}},{"1":0,"2":0,"3":3},{"1":1,"2":0,"4":1}]},"7":{"1":[{"1":2,"2":0,"5":{"1":2,"2":0}},{"1":0,"2":0,"3":3},{"1":1,"2":0,"4":1}]},"8":{"1":[{"1":2,"2":0,"5":{"1":2,"2":0}},{"1":0,"2":0,"3":3},{"1":1,"2":0,"4":1}]},"11":4,"12":0}">Yes, Roo Chat can be integrated with popular instant messaging platforms in Indonesia, such as: WhatsApp Business API, Line, Facebook Messenger, and Telegram. In addition to instant messaging, Roo Chat can also be integrated with a website and mobile applications.

Hello! We are a group of skilled developers and programmers.

FAQs

What is a Chatbot and what is its purpose in a company?
What is Roo Chat?
What makes the Roo Chat different from other chatbots on the market?
Can Roo Chat be installed on-premise or is it cloud-based only?
What are the licensing and cost schemes that can be applied for the initial implementation of Roo Chat?
Can Roo Chat be integrated with other channels or applications?

Avada Programmer

Hello! We are a group of skilled developers and programmers.

We have experience in working with different platforms, systems, and devices to create products that are compatible and accessible.

Learn about our servicesLearn about our services

By Function

By Industry

Hello! We are a group of skilled developers and programmers.

FAQs

What is a Chatbot and what is its purpose in a company?

What is Roo Chat?

What makes the Roo Chat different from other chatbots on the market?

Can Roo Chat be installed on-premise or is it cloud-based only?

What are the licensing and cost schemes that can be applied for the initial implementation of Roo Chat?

Can Roo Chat be integrated with other channels or applications?

Hello! We are a group of skilled developers and programmers.

Hello! We are a group of skilled developers and programmers.

PT Egeroo Inovasi Teknologi

PT Egeroo Inovasi Teknologi