Support your business with messaging that offers unique offering for digital customer interaction within an environment consisting human, A.I. and automated services to create interesting ways to interact with your customers.
RooC for Live Chat
Going the live chat journey will provide new interesting ways to interact with your customers.
Powerful Live Chat Widget
RooC provides live chat widget for your mobile or web front-end
Informative dashboard is used for operation as daily progress monitor
Setting method assignment and agent jump into chat could be done easily by live chat agent
Powerful pre build answer builder for standardization for multiple channels
Rich Features for Operation Managers
Easy chat management, standardization of agent answer, and easy campaign support
Support Multiple Business Channel
Easily connect to multiple system through Application Programming Interface (API)
RooC for A.I Chat
Our A.I enable your customer service model by personalized automated service
Improve Business and
Services to Customer
Our A.I can help business to serve customer’s problem better in a smart and communicative way. A.I will provide communication channel that customer loves and understand the requests as well as accommodate many tasks which are connected to many systems.
Easy to Operate
A.I will bring value to operation as Virtual Agent can learn very fast and keep updated easily which will result in increasing efficiency to business as a result of applying automation services.
RooC’s unique training model enable robot trained in native environment with Subject Master Expert (CS). The method of training process runs very fast and simple. Training can be done from live environment or by Customer Service Agent.
Works perfectly with mix language and accent
High Levels of Accuracy and fast learning
in Real-World Operating Conditions
Customers can improve performance without vendor support
Low Maintenance Costs
Adding scope/improving bot performance are easy for users
Low Risk Implementation
The hybrid operations model enables seamless implementation